Delivery & Shipping

MAINLAND UK

UK STANDARD £3.99 (MAINLAND UK) (TRACKED)

These orders are shipped with DPD and are estimated to arrive between 1-3 working days after placing your order. Saturday, Sunday and Bank Holidays are NOT working days.  

Orders received before 6pm will be processed that day, and orders received after 6pm will be processed on the next working day.  

UK NEXT DAY £4.99 (MAINLAND UK) - Excludes Bank Holiday & Weekends (TRACKED)

These orders are shipped with DPD and should arrive the next working day if ordered before 3pm Mon - Thurs.  

Orders received after 3pm or on a non-working day will be processed and dispatched on the NEXT WORKING DAY, ready for delivery the NEXT WORKING DAY.  

UK SATURDAY DELIVERY £9.99 (MAINLAND UK) (TRACKED) *Order before 3pm on Friday* 

These orders are shipped with DPD. 

*PLEASE NOTE* if Saturday Delivery is selected, after 3pm on a Friday, you will still be charged for Saturday delivery, however your order will be dispatched on the NEXT WORKING DAY, (Monday) and you will receive your order on the Tuesday. We are unable to refund postage if an order is placed after the given time.  

NORTHERN IRELAND, HIGHLANDS & ISLANDS  AND REPUBLIC OF IRELAND

Orders cost £8.99

These orders are shipped with DPD and are estimated to arrive between 2-5 working days after placing your order.

Saturday, Sunday and Bank Holidays are NOT working days.  

Orders received before 4pm will be processed that day, and orders received after 4pm will be processed the following day.  

INTERNATIONAL

Orders cost £9.99

We currently deliver to the following Mainland European countries, Belgium, France, Germay, Luxembourg and the Netherlands, at checkout.  

European and worldwide orders can be placed by checking out, using Click and Collect.   Your shipping costs will then be calculated by us and a quote will be given.   Please contact the UK office on 0044 (0) 1925 211130 and we will process your shipping fee.

These orders are shipped with DPD and are estimated to arrive between 3-5 working days after placing your order, depending on the country.

Saturday, Sunday and Bank Holidays are NOT working days.  

Orders received before 4pm will be processed that day, and orders received after 4pm will be processed the following day.  

COLLECT FROM STORE - FREE (STOCKTON HEATH STORE ONLY)

Orders placed before 4pm can be collected on the same day. Once processed, you will receive an email confirming when your parcel is ready to be collected from our Stockton Heath store. 

PLEASE NOTE

  • All delivery timeframes are guidelines

  • There are no collections processed over bank holiday weekends

  • All orders placed over a bank holiday will be processed and dispatched on the following working day

  • Once orders have been completed, we are unable to amend any items or cancel orders
  • Please ensure all delivery addresses and instructions are entered correctly.  Any parcels returned due to invalid addresses will incur a charge, payable by the customer
  • Once we have dispatched your goods your order is then in the hands of DPD Express. You will receive a tracking number from them, via SMS or email
  • For any questions regarding your delivery (after dispatch), please contact DPD Express or call us on 0333 8000 550 for more information